About us

The Team

We are Essential Solutions.  A team of business solutions specialists focused on working for the success of our clients.

At Essential HQ everyone has a voice and is valued.

Leadership, action, achievement, diversity, teamwork, continuous improvement, self-conduct and customer focus are paramount to us.

And we have a lot of fun in the process!


Finance Manager


Scanning Operations Manager


Executive Assistant


Customer Experience Manager


Research Assistant


Scanning Operator


Scanning Operator


Scanning Operator


Chief Happiness Officer

Our Story

An Aussie Company

Essential Solutions Australia was established in 2004.

David Harrison, through years of business solutions experience, gained an understanding that businesses require more than one-dimensional solutions simply offered around hardware and so quickly expanded to offer multiple lines of service.


After years of leading the industry in document scanning, we have recently expanded our solutions by focusing on Robotic and Workflow Process Automation. As a business, we aim to provide a full solution to innovate your business and benefit from the digital age.

Team Values

The business is built on values such as our word being exactly that, our word. Integrity and character have underpinned the growth of our boutique business and are common threads entwined into everything we do.

Our Director, David Harrison, maintains an active role in the business and has developed a team that has strong local knowledge, experience and professionalism. David and his wife Tara built the business from the lounge room of their family home, supported by quality friends and family, some of who are still involved in the business today.

A Good Future

The growth of the business has largely been due to a corporate culture of high ethical standards, community involvement and delivering exceptional service. This continues today and into the future, as we maintain a strong commitment to innovative business strategies, using state-of-the-art technology and methods, all designed to produce the best possible outcomes for clients.

Our Vision

The Essential Group’s vision is to deliver genuine customer relationships that provide small to medium-sized businesses with valuable, first-class solutions.
Our service aims to be easy and convenient for our customers through sharing our data knowledge and experience.  We strive to build rapport and trust whilst delivering useful and complementary solutions.


Essential Imaging was the Hume City Council 2015 Business Awards Winner in the category of Small Business.

Essential Imaging was the Hume City Council 2015 Business Awards Finalist in the category of Innovation and Enterprise.

We Care

The Essential Group is proud to support The Widow’s Cause.

What Our Customers Say About Us

We have been very impressed with the quality of work, attention to detail and their helpful staff.

Ansett Aviation Training

Trusted, dedicated and a pleasure to deal with, Essential Solutions provide us with a premium service and are among our most valued partners

Motorsport Australia

Let’s find the right solution for you.